Write a calm complaint letter that gets an answer

Paste what went wrong; get a short, polite letter that says what happened and what you want.

What it does

When a product breaks, a repair goes wrong or a bill is wrong, a calm, clear letter usually works better than an angry call. Paste the facts into any chat AI and it writes a short complaint letter following the FTC's sample customer complaint letter: what you bought and when, what went wrong, what you want (refund, repair, exchange or credit), what you've attached, and how long you'll wait before taking it further. It's a writing helper, not a lawyer.

Copy-paste prompt

No bot needed: paste this into Grok, ChatGPT, or Claude.

Help me write a complaint letter to a company. Here's what happened:
[what you bought or had done, when and where, what went wrong, and what you've already tried]

What I want: [refund / repair / exchange / store credit / a corrected bill / ask them to suggest a fix]
Documents I have: [receipt, warranty, contract, work order, emails, photos]

Please:
1. Follow the FTC's sample complaint letter: product or service and date, the problem, what I've already done, what I want, the documents I'm enclosing (copies, not originals), and how to reach me.
2. Keep it polite and calm. The person reading it probably didn't cause the problem. Under one page, no threats, no insults.
3. Give a reasonable date I'll wait until, and say I'll contact a consumer protection agency or get other help if it's not resolved.
4. Leave placeholders like [account number] and [my address] for personal details. I'll fill them in myself.
5. After the letter, give me a 3-step checklist: keep a copy, send it to customer service (then a manager if needed), and if it still isn't fixed, look up my state or local consumer protection office.

Don't give legal advice. If it sounds like a legal problem, tell me to look for free or low-cost legal help.